It’s given - the spa is a billion-dollar industry and growing. And nothing can stop that. Sometime in November this year, the International Spa Association (ISPA) released its 2010 Trend Watch report, describing many interesting craze for spas in 2010:
Customer Service. Nothing beats a good customer service! You could give the most expensive spa treatment, but when the client isn’t contented with her spa experience, it’s equal to nothing. “In fact, 87 percent of ISPA member spas are using customer feedback mechanisms to guarantee they’re exceeding consumers’ demands…” Spas should embrace better means then to hand the clients a more satisfying spa experience.
Spa Sampling Menus. This is a great way to let spa clients get a sort of “preview” of the various treatments thatthey would like to try on.
Spa Partnerships. This allows spas to expand their reach by building partnerships with local businesses that may also benefit from them. In this way, spas are able to boost their business and grow the number of clients by taking the spa closer to the clients. Several schemes can be tried on like discounted prices with partner hotels or resorts. And who doesn’t love a bargain?
Social Media. From tweeting to blogging, and everything in between, it’s forecasted that in 2010 social media will carry on being powerful in assisting spa-goers create decision from what to where of spa. Needless to say, spas should make the most out of social media to gather clients.
Beauty Rest. Not yet very common, but an enticing alternative like this can surely increase the total of spa visits. This simply signifies giving that extra time at the spa to get some forty winks while enjoying a restful massage. Or rather more appealing is to just reserve a room in a spa heavy with calming aroma to get more sleep.
These are just few of the exciting trends that the spa industry is eyeballing for 2010. Now, there are a lot of better things to look forward to for your 2010 spa visits.
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